The win: One simple question that helps your team see that changing their minds is a strength, making it easier to stay curious, have better conversations, and get unstuck in arguments.
Both Sides Now
Organizational psychologist Adam Grant has built a habit of asking people, “What have you rethought lately?” It’s his way of tapping into what experts in every field are learning, questioning, and changing their minds about. Turns out, it’s just as effective in your next team meeting.
How it works:
- Pose one question to the group: “What’s something you’ve recently changed your mind on?” Give your team a few minutes to think – sometimes this can be a tricky question to answer.
- Go around and share. It can be as light as a food you used to hate (“I thought tuna melts were gross until I tried one last month”) or something more personal. Everyone chooses how deep they go.
- Then, follow up with: “What actually changed it?” (a conversation, an experience, new data, etc)
Facilitation Tips:
- The facilitator goes first, to set the tone and model the depth level – pro tip, don’t share your deepest most personal thinking here, but it also doesn’t have to be superficial.
- For bigger groups, do 5-6 minutes in pairs first, then invite 2-3 people to share with the whole room.
Why it works: for productive dialogue, especially in times of disagreement, you need practice noticing that your own mind is changeable. This proves it in under ten minutes, without anyone having to defend a position.
The win: a good laugh after a long month.
The win: A simple swap to help you end that argument you keep having, whether it’s about deadlines, budget, or who’s loading the dishwasher.
The 4 Words That Stop a Tug-of-War Conversation Before It Starts
TLDR: Most disagreements turn into a tug of war: you argue why they’re wrong, they dig in on why they’re right, nobody moves. Flip the order, start with where they’re right, and the whole conversation changes. Sounds counterintuitive, but it might just be the thing that gets you unstuck. Read on to see how you can put this into practice and end the tug of war conversation that’s not getting anywhere.
Here’s what a tug of war conversation often sounds like: “Here’s where you’re wrong…” followed by “Here’s where I’m right…”
Both people are pulling in opposite directions, and the harder one side pulls, the more the other side digs in. Nobody’s moving. You’re just getting tired.
The way out isn’t pulling harder. It’s letting go of the rope first.
Next time a conversation starts turning into a tug of war, you can quickly turn it around with these four words:
“Here’s where you’re right….”
Then you are set for a getting unstuck conversation.
The Getting Unstuck Process
Want your leaders using tools like this the next time real conflict shows up?
If you find your team stuck in tug of war conversations, our The Power of Healthy Tension half-day workshop teaches tools like this to help your teams and leaders improve communication and get unstuck. Let’s chat!
The sessions were perfect in length and delivered in a dynamic way to keep everyone active and engaged.”